Switch your device's Wi-Fi off, then back on.

Make sure both your device and your computer are connected to the same Wi-Fi network / subnet.Ĥ. To do so, connect your device via USB to your computer.ģ. In iMazing's Device Options, verify that Wi-Fi Connection is enabled. Launch iMazing, connect your USB cable for few seconds and disconnect it, that should fix most of issues.Ģ. Please see the following thread for more info: ġ. If your computer is connected to your local network via ethernet, additional configuration steps may be needed for Bonjour to function, depending on your environment. When troubleshooting connection issues, please first make sure that no security software is blocking Bonjour - see the relevant section further down this article.

Wi-Fi connections between iOS devices and iMazing are dependent on Apple's Bonjour service. Fixing iTunes's connection will also fix iMazing's connection issues: Please see the following articles for USB Connection Issues:įor more details, you can also read Apple's article about iTunes connection issues.

Use the cable which came with the iOS device.

If your iOS device has a USB-C port and is not picked up by iTunes or iMazing, the problem is most probably that the USB cable you are using does not support data transfer. Starting with the 2018 iPad Pro, Apple mobile devices may have a USB-C port instead of a lightning port. Often, the problem will also affect connection with iTunes.īefore proceeding any further, always make sure that iTunes is up to date, especially if your device's iOS version is recent Wi-Fi and USB connection issues can have many origins: they are by nature complex processes that are sometimes hard to troubleshoot. It's always best to first make sure that your device can connect to iMazing via USB. Connection issues fall into two categories: USB connection issues and Wi-Fi Connection issues.

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